From the moment Lydia first came to inspect our property she showed nothing but professionalism. Due to her no nonsense and ethical approach on that day we had no doubt that our property should be placed in her hands. She never attempted to sell herself above other agents in the area and it was refreshing to hear someone focus on why they would be able to sell our property based on their own strengths. Her enthusiasm, communication skills and her genuine desire to not only achieve the best result but to showcase the true value of homes available in Twin Waters is second to none. We would highly recommend anyone looking to sell their home to look no further than Lydia Kirn from ONE NOOSA. Hats off to you for a job well done indeed and to ONE NOOSA you are fortunate to have this lady on board………. Thank you Lydia for everything!

As we are well aware, selling a property is one of the more stressful issues people have to deal with in their lives. However, thanks to Lydia, this was not the case when we sold our Twin Waters apartment.   We were impressed with Lydia's dynamic and friendly manner, obvious knowledge of the area and the very professional presentation of our property in every respect. The apartment sold following the first open house. We were at all times kept up to date with progress regarding the sale which meant that the whole process was seamless and easy for us.   Our experience was such that we would highly recommend anyone selling within this area to make contact with Lydia at ONENoosa.

  Wow! Record Water Gallery sale! I can’t thank Lydia and the team enough for what they’ve done for me. Lydia is amazing and truely goes above and beyond your average realestate agent. Being on the other side of Australia, I had to call on Lydia a lot to help get things done and every time she was happy and proactive in helping. Everything from beautifully decorating my apartment to organising quality trades. I never had to worry once! Lydia was very confident in selling my property at asking price and as a result it’s become the highest sale in the Water Gallery. I can't recommend Lydia and the ONEnoosa team enough, you truely are in the best hands.   Hayes Kunoth, Water Gallery Apartments.

Hello Lydia, Finally a spare minute to convey a huge thankyou and appreciation on such a quick and successful sale of my Unit in View Point. In my experience of property buying and selling I have never come across an Agent with such passion and dedication as you have. Your attention to detail and idea’s on improving little things for a positive outcome was amazing; such simple little changes were so worth it, ending in a quick sale and what I believe is a very happy buyer. Your communication guidance and support was brilliant and made for smooth sailing in the lead up to the unit going to Market. I most certainly could not have asked for the Sale going any better than it did, buying a property on Friday and selling on the Saturday was nothing but WOW! I thank you my dear Lydia. I wish you all the success in the future and know that all of your clients are in such good hands, just keep being you. Huge Hugs and Best regards, Sandy Martin 

We have sold more than eleven properties over the years and we have never had an agent who was even half as good as Lydia! Lydia is more like a very good friend than a real estate agent; she takes the stress out of selling and turns it into a very pleasant experience. From our first meeting with Lydia she showed great energy and enthusiasm; she has an amazing eye for detail and made great suggestions on simple things we could do to improve the presentation of our home. She was also able to recommend the best trades people at the best prices for any work needed. Lydia has an amazing memory and always follows up, and delivers, on everything she promises. Her communication skills are fantastic - she kept us informed and updated all the time, every step of the way, and always phoned back and replied promptly to all emails without fail. She came up with the buyer before the FOR SALE sign even went up out front, before our listing went on the internet, before we had any open inspections, and, at a price that we were more than happy with! We were overseas on holidays as the sale was going through, but everything went smoothly because Lydia was there looking after it all. The building inspection found some minor items requiring attention, but Lydia arranged tradespeople to take care of everything . We are recommending Lydia to all of our friends who are thinking of selling: she is by far the best Real Estate agent we have ever come across. 

Finally, we found an Agent who worked for us, the Vendor.Lydia is a breath of fresh air who gave us nothing less than 100% from the outset. That is something that we have not experienced before.Thank you Lydia, for believing in our property and its value. Lydia listened to our valuation!Lydia confirmed our valuation!Lydia delivered our valuation!

Craig -  We would like to thank you and your staff for the recent successful sale and marketing of our property in The Woods. The manner in which you handled our sale made the whole process an easy one.  We found you to be respectful of our house and of us, polite, helpful and professional.  The quick result shows us that you treated the buyers the same way. We would have no hesitation recommending you to any future client. Thanks again and all the best for the future _

“Without a doubt, Lydia Kirn knows Twin Waters like no other agent on the Sunshine Coast… Within three days of posting the property online, THE UNIT WAS SOLD!” We had a total of four Real Estate Agents come through the property to give us their appraisals. Most of them claimed to know the area well but either evaluated the property too high or too low. Having lived in Twin Waters for eight years, Lydia knew exactly what potential buyers were after and willing to pay. It had to be Lydia! AND we have no regrets choosing her at all! Lydia is professional, meticulous and gives sound advice. To have sold the property even before any viewing is just sheer wonderment! The entire process was more than remarkable! At all times, Lydia made sure that stress levels of selling the property were kept to a minimum. We’ve sold properties before and we just wish that our past sales were as smooth and ‘joyous’ as this one. Well done Lydia! We highly recommend you to anyone wanting to sell in this area!!

From the moment we met Lydia we were confident that she was going to sell our house!  We loved her boundless enthusiasm for our waterfront home and we were impressed with the carefully prepared marketing strategy, which she presented, at our first meeting.  Our impression was  "Wow, this lady has really done her homework."   As other clients of hers have attested, she is also extremely professional and is an absolutely wonderful communicator.  Lydia kept us informed via telephone, email and personal meetings right through the listing, viewing, and ultimately selling process.  There is no doubt that her careful attention to every detail led to us selling our house within three weeks of listing with her!   If we had another house to sell tomorrow, we would definitely be calling Lydia, anyone else would only be second best.   Thank you Lydia, keep doing what you do!  

 I HAVE ACHIEVED THE HIGHEST SELLING PRICE WITHIN THE VIEWPOINT COMPLEX THANKS TO LYDIAS PROFESSIONALISM AND SALES EXPERTISE I have sold a number of properties over the years and have found the selling process somewhat distressing.  But Lydia Kirn brings an energetic, honest, transparent, professional approach to selling properties.  Lydia has a good grasp of property values and market expectations.  My property did not go to market, as Lydia had a keen purchaser who came to inspect my property at 31/20 Baywater Drive, Twin Waters and the same day made a good offer which I accepted with pleasure. The process was seamless and Lydia was 100% focused on getting the best price for my property.  I have no hesitation in recommending Lydia to  property owners who want to sell their properties for the best possible price whilst experiencing good customer service.

Over the years I have bought and sold about fifteen houses. As a result I have dealt with scores of real estate agencies and realtors. Lydia has superior customer liason skills and market knowledge; selling my Twin Waters waterfront property was, by far, the most stress-free vendor experience I have ever encountered. Lydia kept me informed via both online and verbal updates - a pleasant surprise as other agents often took a week to respond to an email enquiry.   Lydia Kirn exceeded ALL expectations at ALL stages of my property sale at Twin Waters. From the initial consultation prior to the sale, through the negotiation stage and the final settlement Lydia was knowledgable of the market intricacies and legal requirements to close the deal.   When I need to sell again I know who I will call - Lydia Kirn!  

We have had the pleasure in dealing with Craig Brumby and ONENoosa during both the purchase and later sale of our property in Noosa Springs. During this time, Craig has been nothing but professional and extremely helpful throughout the entire process with clear and prompt communication and guidance when required. With his knowledge and success in the Noosa Springs market, we would not hesitate to recommend him for the marketing and sale of a property.  

We used the services of Craig Brumby, from ONENoosa, for the sale of 518 The Ridge in Noosa Springs. We found Craig to be efficient, direct and honest in all of our dealings with him. He made, what is invariably a stressful process, far less so. Craig always responded quickly to emails and phone calls and kept us fully informed of the progress of both marketing efforts and the sale process, at all times. Craig worked diligently to assist with the communication between ourselves and the buyer, both before and after settlement. p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Helvetica; -webkit-text-stroke: #000000} span.s1 {font-kerning: none} We would have no hesitation in using Craig, in the future, or recommending him to others. Regards, Michael and Annette Weston

Over the past 10+yrs, we have sold/purchased several properties on the Sunshine Coast - but never received such amazing results as for our recent house sale with ONENoosa. Sincere thanks to you Craig for your professionalism, efficiency and record sales result for our area - promptly achieved with minimal marketing costs. You are proof that it is key to work with an agent who is highly experienced and committed to the process.  Thank you again for your support - and we will continue to recommend ONENoosa to all!  p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Helvetica; -webkit-text-stroke: #000000} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Helvetica; -webkit-text-stroke: #000000; min-height: 16.0px} span.s1 {font-kerning: none}

We would like to express our gratitude to Craig Brumby and ONENoosa for their handling of the sale of our property in Noosa Springs. Craig's professionalism throughout has been exceptional, from pricing and timing through to supervision of certification and the additional sale of chattels. He is also a very nice person to deal with, and has made what could have been a stressful process extremely smooth, always responding quickly and efficiently to emails and phone calls and keeping us informed of progress. He achieved the sale in a remarkably short time and both we and the purchasers are delighted. We would recommend Craig to anyone wishing to sell or buy a property in Noosa.

We have used the services of Craig Brumby twice now, both buying and selling properties in the Noosa Area and have found Craig to be efficient, direct and professional in all our dealings with him. Unlike many Real Estate Agents, Craig told us the truth about the value and selling potential of our property, he did not overstate anything just so he could get the listing on his books, his judgement and valuation was spot on and he sold our property at Noosa Springs within a few days (he even gave us a rebate on the advertising costs because of the short selling period). We would have no hesitation in engaging Craig for any future Real Estate dealings we may have. 

We originally engaged Lydia to sell our property because of her local knowledge and strong affiliation with Water Gallery, where we were selling a Unit.  Our decision has paid off in Spades with Lydia being such a positive and energetic sales representative.  Lydia is honest and forthright and keeps you up to date and aware of what is going on and what really impressed us was her preparedness to do so much more including driving to Brisbane if need be so that we could sign papers. If you are looking for honesty, enthusiasm, hard work, local experience, knowledge and customer support, Lydia will impress. Once again, thank you so much.  

We would like to take this opportunity to recommend to anyone buying or selling real estate to utilise the talents of Lydia Kirn from ONEnoosa Real Estate.  Recently Lydia took on the huge challenge of selling our house in Mudjimba after several agents had failed over a period of twelve months.  Even though it was obvious that at this stage it had been overexposed in terms of advertising and had failed to produce a bid at auction, Lydia proceeded, full of energy and optimism and great sales technique to achieve a sale within the very short term of her engagement.  She never sought to put pressure on us to reduce our price and worked in our interest alone to produce a fantastic result. We found her ethics to be above reproach and we instantly could trust her judgment when it came to her obvious experience in this field.  In essence there is no doubt that when we want to either buy or sell a property in the future we will certainly be retaining her services and unreservedly recommend her to any person looking for an excellent agent.       Mudjimba

I received an invitation in the mail from Craig Brumby at ONEnoosa to list our Noosa Springs villa for sale. We had been thinking of selling for a little while and I phoned Craig to arrange a meeting. Craig told us what he thought we would reasonably get for the sale and supported us in choosing a higher price for listing. We were delighted when Craig sold our property at a price higher than we were expecting in just four weeks and negotiated a lease back deal with the new owners. I am pleased to recommend Craig and ONEnoosa to any prospective seller. 

We engaged Lydia Kirn from OneNoosa real estate in April 2016 after meeting with her and discussing her proposal for listing and marketing our property.  Lydia is an expert in maximising value by assisting vendors with presenting their property at its best.  She is an excellent communicator; at no point were we left wondering what was going on or how an open home had progressed.  Lydia secured a sale for us at a much higher price than we were expecting, enabling us to move on to the next stage of our life. I have no hesitation in recommending Lydia. Her energy and enthusiasm for Twin Waters is un-matched.

We used Lydia to sell our apartment in Twin waters. A leading agent in the area had suggested a listing price that was $66,000 lower than the price that Lydia recommended. She seemed confident and had achieved some good results, so we went with her. During the sales process there were times that we would have settled for a lower price, but Lydia always said “No, we can do better than that”. Well, she was right. We sold just $7,000 short of Lydia’s asking price and a massive $59,000 over the previous agent’s appraisal. If you are considering selling, Lydia will work very hard for you and always get you the best price for your property. I would not hesitate to recommend Lydia to anybody. 

We engaged Lydia Kirn of ONENoosa Real Estate to sell our apartment at 29/20 Anchorage Circuit recently. Before beginning, Lydia made constructive suggestions regarding the presentation of the apartment, an advertising regime, a likely timeframe for the sale, and, discussed the price point with respect to the prevailing market conditions. Lydia then contacted likely purchasers from whom she had fielded enquiries and was able to arrange inspections before the apartment went to the open market. One of these contacts bought our apartment before we needed to advertise.. We would certainly use Lydia again, and have no hesitation in recommending her to any prospective sellers or buyers.

 A pain free and pleasant experience. Over the last thirty five years we have purchased ten properties and lived in three different continents and can say without any fear of contradiction that Lydia Kirn is the most efficient and professional realtor we have had the pleasure of dealing with.  From the outset Lydia was totally focussed on achieving the best outcome for us, her clients.  Her advice and direction assisted us in achieving what we wanted from our sale and then found exactly what we desired as a downsized property in a gated community. We would highly recommend Lydia to anyone considering selling or purchasing a property. Her enthusiasm, professional knowledge and etiquette along with her engaging personality make her a delight to do business with; you will be in excellent hands.

Having recently bought a property from Craig Brumby from ONEnoosa, I have to say if I was ever considering selling our new 'Dream Home' that Craig would be the man for the job.  He gave us a warm welcome  and his extensive knowledge of the property led to us putting in an offer at our first inspection. Craig followed up quickly on all our questions and made buying the property a breeze. We would highly recommend Craig as a trustworthy and extremely effective selling agent. 

Wow! What an amazing Lady you are. When we first decided to list our property at ViewPoint, we felt the Agents in the area were not confident enough to achieve our asking price. We called you and asked you to give us an appraisal. After you walked through our apartment, we discussed the asking price and from that moment we knew you were the right selling agent. Such a delight to look at the excitement in your face and such enthusiasm in the challenge we set before you. Your personal and professional energy and integrity was shown at all times. No task was too much at any stage of the process and you were always creative in your thinking when attacking the sales challenges. We always believed we had a unique and well presented property to sell but your marketing strengths and ideas assisted us in achieving so much more - a perfect sale. It's a real pleasure to have met you - Thank you Lydia! To anyone considering selling their property we couldn't recommend you more highly..

 How rarely does ANY real estate person EXCEED your expectations?  In my experience....not often!  However, Lydia Kirn of ONEnoosa will definitely change all that.... From the moment Lydia introduced herself to me - she expressed a passion for not just selling houses but meeting, and, what I found over my listing period, EXCEEDING my expectations! Punctual and Honest (sometimes daringly so!), Motivated and Trustworthy (in every aspect of the sale process) but more importantly respectful and committed to achieving the best possible result for ME as her SELLER! She never lost focus of the goal set down in our initial meeting - was confident what she would achieve and how the process would take place. My experience with Lydia was a welcome relief - she appraised my home's worth as more than $50,000 above the Leading Local Agents opinion - and she stood firm on that position. Over the time of my listing period, Lydia presented multiple offers and ultimately a sale price which was testament to her dedication - LYDIA SOLD MY HOME FOR FULL ASKING PRICE! Thank you Lydia Kirn - I wish you every success in your chosen career - you are a breath of fresh air!

We would like to take this opportunity to thank Lydia Kirn as the selling agent of our property in Mount Coolum. Our house was a property within a market of its own and Lydia took on the challenge. We knew our house would be difficult to sell as it was and needed to be prepared for the market. Lydia gave us brilliant ideas on what to do; she even gave us a checklist of changes that could improve our price and how to present the house for inspections.  We felt confident with the presentation, but the market in our area was not positive. Lydia kept our spirits up; she was there at every open with feed back for us and after each and every one of the inspections. So we never felt we were out of the loop in the whole process.  We are happy to say that our house sold at a perfect price for us to move forward in purchasing the house of our dreams. Thank you Lydia, we could not have done it without you! We recommend Lydia as an agent due to her relentless energy and her devotion to her work.   

We recently purchased a home in Noosaville and the Selling Agent was Lydia Kirn from ONEnoosa.  Lydia was very professional in all aspects of negotiations and although clearly working for the Vendor, she made sure that we had to make a reasonable offer for the property to ensure we were the successful purchasers.   Through the negotiation stages Lydia was very well supported by the very experienced Principal of ONEnoosa, Craig Brumby. We highly recommend Lydia as an Agent who clearly works in the interest of the Vendors but at the same time, ensures potential purchasers are well informed as to the value of the properties she markets.  If you are thinking of listing your property for sale we would definitely recommend Lydia as your Selling Agent. 

 We have previously bought & sold property in Queensland, NSW, NZ & UK. We were considering how to market our property - list with an agent or selling it ourselves. Lydia Kirn was recommended to us locally in Twin Waters as an agent who was achieving good prices for her clients. We decided to sell with Lydia & had 1 "open for Inspection" which was exceptionally well attended & subsequently from this - we had a contract within a week. Her professionalism, attention to detail & keeping us fully informed during the sales & settlement process was commendable. We would like to thank Lydia for her understanding & consideration in what is a very stressful time - selling & moving home. We highly recommend Lydia as an agent who works for her clients to achieve the  best price possible - not just make a deal.

Having Craig at the controls was greatly appreciated, he took the pressure off us and our busy lifestyle and ensured the sales process was a breeze from start to finish. We could not have been happier with the professionalism, focus and attention to detail Craig Brumby provided on the sale of our property.   

Craig Brumby achieved the very outcome I was seeking - a quick sale at a good price. His manner and energy contributed greatly to a successful result.

In September 2014 I decided to sell my apartment on the Sunshine Coast. Being in Sydney, my choice of a local Real Estate Agent was vitally important. Having had my own Real Estate Business in Sydney for 35 years I knew the type of person I needed to achieve a successful sale. I chose Lydia Kirn from ONEnoosa for two reasons: Firstly, because she had intimate knowledge of the complex having been an owner there herself. Secondly, I found Lydia has a passion to succeed in Real Estate and in doing so, was willing to go the extra yards to help her clients achieve a successful sale. Her enthusiasm in advising me on all aspects on marketing and presentation of the property was spot on. Lydia went out of her way in helping me get the property ready for marketing; she also had to deal with a tenant who was less than willing to have inspections. Lydia used her communication skills to satisfy everyone so the unit could come onto the market. When a buyer was found, Lydia was always there advising me with the progress of the sale and onto settlement. After many years in real estate, I know what is required for a person to succeed in property sales. Lydia has it.  I have no hesitation in recommending Lydia Kim to guide and help you sell your property. Please feel free to contact me anytime.  

We wish to put on record our sincere appreciation for the highly professional approach taken by Lydia Kirn of ONEnoosa during the recent sale of our apartment at Water Gallery. Lydia was totally proactive in her approach and left no stone unturned.  Through her efforts the apartment was sold a month after listing. We would highly recommend Lydia to anyone contemplating selling their property.

We would like to take this opportunity to thank you sincerely for selling our apartment at Water Gallery, in Twin Waters, Sunshine Coast, Queensland. We have dealt in investment properties for many years, and have also dealt with many Agents. We loved your professionalism, enthusiasm, and commitment to task throughout the whole selling process.  Nothing was too much trouble for you, and your communication and preparedness to "go the extra mile" is to be commended. The end result - a sale on a 40 day, unconditional  contract, to the people who were first to inspect the property, was most rewarding for all concerned, and testament to your efforts. In the future, we will have no hesitation in engaging you and the team at ONEnoosa. Once again, thanks and happy selling..

We would like to say that in a somewhat complicated sales process, Lydia Kirn was extremely patient, courteous and definitely went that extra mile in ensuring the sales went well. We had decided to buy an apartment in Water Gallery, Twin waters but it was dependant on ONEnoosa selling our existing house some 300 metres from the new address. We had not even prepared ourselves for this sale and move; it all came together through a sustained and concerted effort by Lydia.. For example, Lydia negotiated to have the apartment owner extend the settlement period, which gave us time to prepare, then market, the house we had to sell. Every issue we had was handled in a punctual and correct manner. Lydia impressed us greatly with her patience and work ethic during a stressful period as we sought to secure a buyer within the agreed time. After a sale agreement was reached on our existing property, Lydia still continued to work diligently. On the settlement day, she ensured that the apartment was to be ready by noon so we could move in; our home was also to be emptied and ready by noon for our buyers. Lydia made the arrangements and all ran smoothly. Many thanks for all your efforts Lydia.

We are now in our fourth week in our new home in Noosa Springs, and, having finally cleared away the packing boxes and wrapping papers, as well as hosting our first wave of visiting interstate family members, can now take time out for a big Thank You for all your help, assistance and advice. It seems customary for glowing reviews of deserving Real Estate professionals to come from vendors who have successfully sold their homes. We would like to break from that tradition by thanking you and Donna for making the process of purchasing our wonderful new home in this fabulous location so much easier and more straightforward than we ever thought was possible. Purchasing a new home, particularly after living in the original for over 30 years, is a daunting task to contemplate, and, with all that it entails when moving from one state to another, having become empty nesters, as well as adjusting to recent retirement and life as a mature couple in a new location and community milieu, it is probably one of the bigger decisions that one makes in a lifetime. You have made that process run so smoothly that the pleasures of the move and transition far exceed the inevitable elements of pain. You may recall that our first encounter was over 18 months ago when we contacted you and were shown Noosa Springs when we started our search for just the right place, somewhere on the eastern seaboard. Our second meeting was over a year later when we contacted you for one final look, north of our temporary apartment home in Brisbane, before returning to Adelaide to recommence our life in the old family home. You were, with just a little warning, able to line up (with potential vendors) 5 different properties in Noosa Springs, supply us with the details on each (written description, photos, floor plans etc.) in hard copy, and then accompany us through each house to allow a thorough, detailed and unhurried inspection of all 5 in the one morning. And, as you probably well recall, the very last house we saw was just what we had been looking for. We love the house, we love Noosa Springs as the location and are growing more familiar with the wonderful region that surrounds us on a daily basis. We have also, through your kind introduction, become firm friends with the vendors! So thank you for your professionalism, patience, honesty and sincerity - in how you treated us, responded to our many probing questions and requests, and for so generously sharing your deep knowledge and experience  of Noosa and the Sunshine Coast region.  All in all, we are delighted with our move and would be only too happy to recommend your services to anyone seeking any form of second opinion.

Craig Brumby and Lydia Kirn from ONEnoosa not only sold our house in Noosa Waters within a few weeks of us listing it but also found us, in a very short time-frame, just what we wanted in Noosa Springs. In all our dealings with Craig and Lydia, over what is often a traumatic time we were delighted with the sound advice, professionalism and great service that was provided. Nothing was too much trouble and in many instances they went beyond the call of duty. If you are wanting to buy or sell a property and want a stress free experience we would not be able to recommend ONEnoosa more highly.

Craig Brumby sold our villa in record time, he's an exceptional professional in the Real Estate industry. His knowledge & understanding of the market gave us confidence in his ability to achieve our sale to the satisfaction of both seller & buyer.   

Thank you for selling our beautiful villa in Bluefin Crt, Noosa Waters. We agree you obtained the best sale price in a very slow market. In fact, your enthusiasm kept us buoyant during a difficult time.  We are aware that you have plenty of properties to sell however you presented as if ours was the only one. Again our sincere thanks and see you again in fabulous Noosa.Robert & Johanna Jansen      Runaway Bay

Craig and Donna Brumby recently sold our house in Peregian Springs. From our first meeting I was impressed with their intimate market knowledge and strategic approach to achieving a successful outcome, both in terms of price and timing. In this very tough market we negotiated a sale in just a few weeks. Dealing with them was an absolute pleasure and their communication throughout the process was excellent and much appreciated. They are professional, proactive and wonderful to work with. I cannot recommend Craig and Donna more highly. Michele Kinimaka - Aug 2012

Just a short note of thanks for selling our home at 15 Warana Street, Noosa Heads. We found Craig Brumby to be honest in his appraisal which ultimately was the key to the sale. Craig handled the sale with care & sensitivity as he knew it was a hard move for us to make. Sue and Barry Day - Noosa Heads

Craig Brumby is an exceptional sales agent - ethical, efficient, friendly and persevering. Thank you Craig; you did what the agents from the two largest real estate companies in town couldn't do. You sold our house. Well Done! Malcolm and Marina Forster - Noosa Springs

After a more than a year and a half on the market with Tom Offermann Real Estate, we listed our Noosa Springs home with Craig Brumby.  We were delighted when Craig sold our home within 60 days. We were impressed with his regular communication with us and always found him to be professional, honest and to the point.  Rob and Anna Oliver - Noosa Springs